Privacy Policy

Last updated: December 9, 2024

Introduction

ConductorOS ("we," "our," or "us") operates the Restaurant Website Grader service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website grading tool.

Information We Collect

Personal Information

When you use our service, we may collect the following personal information:

  • Phone number (for verification purposes)
  • First and last name
  • Email address

Restaurant Information

When you search for a restaurant, we collect publicly available information including:

  • Restaurant name, address, and phone number
  • Business hours and service options
  • Ratings, reviews, and photos from Google
  • Website URL and publicly accessible website content
  • Search ranking positions for relevant keywords

Automatically Collected Information

We may automatically collect certain information when you visit our site:

  • IP address and browser type
  • Device information
  • Pages visited and time spent on pages
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Generate website analysis reports for restaurants
  • Verify your identity via phone number
  • Send you your requested report and related communications
  • Compare your restaurant against local competitors
  • Improve our grading algorithms and service
  • Contact you about our services, if you have opted in
  • Comply with legal obligations

Third-Party Services

We use the following third-party services to provide our grading tool:

  • Google Places API: To retrieve publicly available restaurant information including business details, reviews, and photos.
  • Firecrawl: To analyze publicly accessible website content for SEO and conversion optimization metrics.
  • Serper: To check search engine ranking positions for relevant restaurant-related keywords.
  • SMS Verification Provider: To send one-time verification codes to your phone number.

Each of these services has their own privacy policies governing how they handle data. We encourage you to review their policies.

Data Retention

Website analysis reports are cached temporarily (approximately 5 minutes) to improve performance and reduce redundant processing. Personal information you provide is retained in accordance with our business needs and applicable legal requirements. You may request deletion of your personal information at any time by contacting us.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Data portability (receive your data in a structured format)
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information below.

Cookies and Tracking

We may use cookies and similar tracking technologies to enhance your experience on our site. You can control cookies through your browser settings. Note that disabling cookies may affect certain functionality of our service.

Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

ConductorOS
Email: moc.sorotcudnoc@bk